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There is no doubt that the consequences of the covid-19 pandemic have left various problems in companies, increasing investments in digital transformation quickly.
Apart from that, today’s pandemic has become the guarantee that the current world economy remains on a stable digital path, causing an expansion in the online market.
Likewise, according to IDC, by 2022 65% of world GDP will be digitized, seeing that there will be an increase in investments in digital transformation reaching the figure of 6.8 trillion dollars between last year and 2023 .
Businesses and administrations were organizing IT costs and supplying a much more diversified workforce to their systems.
While the economic results of the coronavirus have shown a considerable increase in digital transformation, due to the fact that it causes a demand never before preceded, developing cloud solutions, contactless services and collaboration applications.
Within this same order of ideas, it is desired to achieve operational efficiency, therefore, automation has become a fundamental priority for the innovation of processes and operations of organizations.
According to several economists, there will be a return in the economic increase this year, mentioning that it has a close relationship with the availability of the covid-19 vaccine, since it will soon be available to everyone.
As soon as this is done and the recovery begins, companies and organizations will once again notice the growth of their economic sector and make new investments, say IDC experts.
On the other hand, they also comment that the investments in technology that were made in the pandemic will allow the «future new normal» that is approaching, to be completely different.
By 2022, it is predicted that 70% of the world’s organizations will have adapted and implemented digital technology.
Consequently, there will be a change in business processes to create a closer relationship with consumers, production in the hands of employees and business resilience.
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